Where can I find your work for sale?
At this time I only sell on this website and will post on Instagram and send emails when I restock!
Do you take custom orders?/How can I get a custom order?
Due to high demand my customs only open up periodically with limited spots available. I try to open up customs once every month but some months I am so busy I can’t take any more on. I will aways make a post on my Instagram and send out an email to those on my mailing list when I am accepting more custom orders!
I will NOT recreate another artist's work.
What are your findings made of? Are they hypoallergenic?
Yes! I always use nickel free precious metal plated or solid findings. For example, nickel free silver plated or solid gold. If you have a preference please let me know I can switch findings out. Anything that is fill (silver/gold fill) will have a small added charge due to the cost of precious metals. All my fingernail posts are nickel free and silver plated.
Do you have any vegan friendly options?
Right now, I back all my beaded embroidery with deer/moose hide. I find it is the best way to back and edge my pieces. Unfortunately, vegan options are only available when ordering a custom piece. If you request a vegan option, I will use imitation leather made of vinyl or Ultrasuede fabric.
Policy on repairs/lost pieces?
I am more than happy to replace a lost earring at half the cost of the original earrings. As for repairs, I’m happy to repair wear and tear on pieces (for example thread giving out and edging coming apart ect) at no cost. For at-fault repairs (like being chewed up by a pet or crushed) I charge a small fee to cover materials, in both scenarios the piece(s) will be shipped back to you at my cost but, you must cover the cost of shipping it to me!
Policy on lost or damaged orders?
All my packages are sent by tracked mail to avoid this scenario but sometimes it happens! If a piece has not arrived to you within 30 days of shipping please get in touch and we will find a solution, my top priority is to make sure you are taken care of! If your order has arrived damaged due to rough handling, please get in touch.
I only offer tracked shipping at this time because lettermail is too risky and a lot less safe. Shipping costs are autopopulated by Canada Post but the average costs are as follows; Canada - 10-15$ CAD USA - 10-20$ CAD International - 15-35$ CAD